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indicator listing for primary care trusts >
PCT Survey - Clean, comfortable, friendly place to be
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PCT Survey - Clean, comfortable, friendly place to be |
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Download table of results for all trusts (2.6MB) |
PCT Survey - Clean, comfortable, friendly place to be.
Rationale
Obtaining feedback from patients and taking account of their views and priorities is vital for bringing about improvements in the quality of care, and placing the patient at the centre of health services. Indicators will be derived from the survey results for each trust, for each of 5 domains of patient experience. Clean, comfortable, friendly place to be covers patients’ experience of these aspects of care, such as cleanliness and comfort of facilities, and privacy and dignity.
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Thresholds
| Legend |
| Significantly below average |
1 |
less than 78.255 |
| Below average |
2 |
greater than or equal to 78.255 and less than 80.630 |
| Average |
3 |
greater than or equal to 80.630 and less than 83.243 |
| Above average |
4 |
greater than or equal to 83.243 and less than 84.695 |
| Significantly above average |
5 |
greater than or equal to 84.695 |
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More technical information
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