Category B/C calls meeting national 14/19 minute target |
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Download table of results for all trusts (2.6MB) |
Percentage of category B/C calls receiving a response (if one is required) within the national 14 (urban) or 19 (rural) minute target.
Rationale
This target covers category B & C calls (i.e. the majority). Ninety five percent should be met within 14 minutes in urban areas and within 19 minutes in rural areas. The target is based on historical performance requirements set for NHS ambulance services in the 1974 ORCON standards.
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Thresholds
| Legend |
| Significantly below average |
1 |
less than 85% |
| Below average |
2 |
greater than or equal to 85% and less than 92% |
| Average |
3 |
greater than or equal to 92% and less than 95% |
| Above average |
4 |
greater than or equal to 95% and less than 97% |
| Significantly above average |
5 |
greater than or equal to 97% |
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More technical information
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