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indicator listing for acute trusts >
Outpatient A&E survey - better information, more choice
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Outpatient A&E survey - better information, more choice |
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Download table of results for all trusts (2.6MB) |
Outpatient/A&E survey - better information, more choice.
Rationale
Obtaining feedback from patients and taking account of their views and priorities is vital for bringing about improvements in the quality of care, and placing the patient at the centre of health services. Indicators will be derived from the survey results for each trust, for each of 5 domains of patient experience. Better information, more choice covers patient’s experience of these aspects of care, such as information about care and treatment, and involvement in care.
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Thresholds
| Legend |
| Significantly below average |
1 |
less than -1.044 |
| Below average |
2 |
greater than or equal to -1.044 and less than -0.394 |
| Average |
3 |
greater than or equal to -0.394 and less than 0.517 |
| Above average |
4 |
greater than or equal to 0.517 and less than 1.055 |
| Significantly above average |
5 |
greater than or equal to 1.055 |
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More technical information
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