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indicator listing for acute trusts >
Outpatient A&E survey - safe, high quality, co-ordinated care
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Outpatient A&E survey - safe, high quality, co-ordinated care |
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Download table of results for all trusts (2.6MB) |
Outpatient/A&E survey - safe, high quality, co-ordinated care.
Rationale
Obtaining feedback from patients and taking account of their views and priorities is vital for bringing about improvements in the quality of care, and placing the patient at the centre of health services. Indicators will be derived from the survey results for each trust, for each of 5 domains of patient experience. Safe, high quality coordinated care covers patient’s experience of these aspects of care, such as coordination of care following referral.
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Thresholds
| Legend |
| Significantly below average |
1 |
less than -1.091 |
| Below average |
2 |
greater than or equal to -1.091 and less than -0.344 |
| Average |
3 |
greater than or equal to -0.344 and less than 0.642 |
| Above average |
4 |
greater than or equal to 0.642 and less than 1.129 |
| Significantly above average |
5 |
greater than or equal to 1.129 |
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More technical information
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